Legal

Privacy Policy

Draft — not yet reviewed

Before you read this

This page is an AI-assisted first draft. It has not been reviewed by an attorney, and it is not legal advice. It was written to give a lawyer something concrete to mark up, not to be published as-is. Before this goes live on the site, a California-licensed attorney should confirm it against the California Consumer Privacy Act as amended by the CPRA (including whether S&S MotorHaus LLC meets the thresholds that make the statute apply), the Gramm-Leach-Bliley Act and California Financial Information Privacy Act if any financing information ever gets collected, the Telephone Consumer Protection Act if leads are contacted by text, and California DMV and dealer advertising rules. Do not publish this page without that review.

Effective date: [DATE OF PUBLICATION — currently drafted September 8, 2026]

S&S MotorHaus LLC ("S&S MotorHaus," "we," "us") runs this website and the S&S AutoBroker service. This policy explains what personal information the website collects, why, and what you can do about it.

It covers this website only. It does not cover information you give us in person at the dealership, over the phone, by text, or on the paperwork involved in an actual vehicle purchase or brokerage engagement.

What we collect

The only place this website asks you for personal information is the contact form on our Broker Service page. When you fill it out, you give us:

Your name
A phone number or email address, whichever you choose to give us
Your budget
The make, model, or type of vehicle you're looking for
Your timeline for buying
Whether you have a trade-in
Anything you write in the free-text notes field

Every field on that form is information you type in yourself. We don't ask for your Social Security number, driver's license number, date of birth, or any financial account information anywhere on this site.

The form also includes a hidden field that real visitors never see or fill in. It exists to catch automated spam submissions. If you're a person using the form normally, it collects nothing about you.

Like most websites, our hosting provider's servers may automatically log basic technical information when a page is requested, such as an IP address and browser type. We don't use that information to build a profile of you, and we don't run analytics or advertising trackers on this site.

Why we collect it

We use what you submit through the form to respond to you and to do the thing you asked us to do: figure out whether we can source the vehicle you're after, quote our fee, answer your questions, and follow up about your request.

If you give us a phone number, we may call or text you about your inquiry. If you give us an email address, we may email you. You can tell us to stop contacting you at any time by replying or by emailing ssmotorhaus@gmail.com.

We do not use your information to send unrelated marketing from other companies.

Who else sees it

Our website is a static site, which means we don't run a database of our own behind it. Form submissions are processed by Netlify Forms, a service operated by Netlify, Inc., which hosts this website. When you submit the form, your entry goes to Netlify's systems, where it is stored and then delivered to us. Netlify processes that data on our behalf as a service provider. Netlify's own handling of the data is governed by its privacy policy and terms, which are published at netlify.com.

Apart from Netlify, we share your information only:

With people inside S&S MotorHaus who need it to respond to your request
When we're required to by law, a subpoena, or a government or regulatory request
When it's necessary to establish or defend a legal claim

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the past twelve months.

Cookies

We don't use advertising cookies, analytics cookies, or third-party trackers on this site. The infrastructure that hosts the site and processes form submissions may set cookies that are necessary for the site and the form to work. We don't use them to follow you across other websites.

How long we keep it

We keep form submissions for as long as we need them to respond to your inquiry, to complete any brokerage or sale that comes out of it, and to meet our record-keeping obligations as a licensed California dealer. If you'd like us to delete your submission, email ssmotorhaus@gmail.com and we will, unless we're legally required to keep it.

Note for attorney review: California dealer record-retention requirements should be confirmed and, if a specific period applies, stated here explicitly.

Your rights if you live in California

California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Those rights include:

The right to know. You can ask us what categories of personal information we've collected about you, where it came from, why we collected it, and who we've disclosed it to. You can also ask for a copy of the specific pieces of information we hold.
The right to delete. You can ask us to delete the personal information we collected from you. We'll do it unless we're allowed or required to keep it, for example to finish a transaction you asked for, to comply with a legal obligation, or to detect and prevent fraud.
The right to correct. If information we hold about you is wrong, you can ask us to fix it.
The right to opt out of sale or sharing. We don't sell personal information or share it for cross-context behavioral advertising, so there's nothing to opt out of. If that ever changes, we'll update this policy and provide a way to opt out.
The right to limit the use of sensitive personal information. We don't collect the categories of information California law treats as sensitive personal information through this website.
The right not to be discriminated against. If you exercise any of these rights, we won't refuse to serve you, charge you a different price, or give you a lower level of service.

How to make a request

Email ssmotorhaus@gmail.com with the subject line "Privacy Request" and tell us what you'd like us to do. You can also call us at (323) 577-8080.

Before we act on a request to know, delete, or correct, we need to be reasonably sure the request is really coming from you. We'll ask you to confirm information that matches what we already have on file, such as the name and contact details you used when you submitted the form. We won't use anything you give us for verification for any other purpose.

An authorized agent can make a request for you. If one does, we may ask for proof that you gave them permission and may ask you to confirm it directly.

We'll respond as required by California law, generally within 45 days, and we'll tell you if we need more time.

Children

This website is meant for adults shopping for a vehicle. It isn't directed at children, and we don't knowingly collect personal information from anyone under 16. If you believe a child has submitted information through our form, email us and we'll delete it.

Security

We take reasonable steps to protect the information you send us, and the service that processes our form does the same. No website or transmission over the internet is completely secure, so we can't guarantee absolute security. Please don't send sensitive information like account numbers or a Social Security number through the website form.

Changes to this policy

We may update this policy as our business or the law changes. When we do, we'll post the new version on this page and change the effective date at the top. The date at the top is always the date the current version took effect. If you've submitted information to us before and the changes are significant, we'll make a reasonable effort to let you know.

Contact us

Questions about this policy, or about information we hold about you:

S&S MotorHaus LLC 7909 Van Nuys Blvd, Ste M Panorama City, CA 91402 (323) 577-8080 ssmotorhaus@gmail.com